Shipping policy

Incorrect Address Responsibility
Please ensure that your shipping address is complete and accurate at the time of order. If a delivery fails or is returned due to an incorrect, incomplete, or undeliverable address, the buyer will be responsible for any resulting delays, return shipping fees, or losses. PeakDo is not liable for shipments that are undeliverable due to customer address errors. Important: Due to international shipping procedures, we cannot change the shipping address after dispatch. Kindly ensure your address is accurate at checkout to avoid delivery issues.

When will my order ship?
Most in-stock items ship within 24-48 hours of ordering; however, during busy periods, processing times may be slightly longer than usual. Please note that we do not ship on Saturdays, Sundays, or US holidays. Orders placed on weekends or holidays will begin processing the next business day.

Where will my order be shipped from?
For orders in the United States and Canada, we will ship from our local warehouses to ensure faster delivery. For orders to other countries and regions, shipments will be dispatched from our warehouse in China.

What if I don't receive the product?
Please contact us: support@peakdo.com. We will contact the carrier.

What countries do you ship to?
We ship to most countries, if you are unable to purchase, please contact us: support@peakdo.com.

How Do I Cancel Or Modify My Order?
We want to get your order out as soon as possible, so in order to do this, it starts processing right away. If something is incorrect on your order or you need to cancel it, please contact us at support@peakdo.com within 15 minutes of placing the order and we will get back to you as soon as we can.